Help
How can we help you?
Below are some frequently asked questions. If your question is not answered below or if you need any further information, please get in touch with us.
General FAQ
Here you’ll find answers to commonly asked questions about the verification process
Change of Address
Commonly asked questions regarding your change of address
Change of Name
Commonly asked questions regarding your change of name
Reunite Your Assets
Our verification requirements explained
Shares and Certificates
Information regarding shares and certificates
MiFID II Assistance
MiFID and the requirements explained
Glossary
We might use some words or phrases you’re not familiar with