Contact Us

Online - Frequently Asked Questions (FAQs)

ProSearch may have sent a letter or verification form. Please read these carefully and follow the instructions provided, which may include returning a verification form along with any necessary documents. If you need to speak to anyone, the contact details can be found on the letter or form sent to you.

Have you received a ProSearch Verification Pack? please read more.

Before contacting us, we encourage shareholders to search and use the Online FAQs help page (Opens in new window)

GENERAL F&Q REUNITE YOUR ASSETS SHARES AND CERTIFICATES

 

How to get in touch

If you can't find the information you're looking for, please complete the form below and we'll get back to you:

Please enter the 7-digit ProSearch reference number shown on the correspondence you have received

By Phone to our Customer Experience Centre

We are still handling a higher number of calls. Due to limited resource our telephone lines maybe very busy, so please email us with your query using the form above. Our team will endeavour to respond to your email and answer your question(s) as quickly as possible.

Please quote your 7-digit ProSearch reference number when emailing or calling us. 

UK callers: 0371 384 2735
International callers: +44 (0)371 384 2735

Lines are open Monday to Friday 9.00am to 5.00pm; excluding UK Bank Holidays.

As well as our standard telephone service, you can contact us via Relay UK. This service allows you to contact us from a wide range of devices, which are explained on their site.

Other ways to get in touch

Post

ProSearch
Sutherland House
Russell Way
Crawley
West Sussex
RH10 1UH
United Kingdom