Contact Us

COVID-19

We continue to handle a high number of calls and COVID-19 restrictions across our global operation mean call handling times are likely to be longer than usual. To support those in the most vulnerable situations we ask that you only call if your enquiry is urgent. Alternately you can contact us via the web form below. We are doing our best to help customers as quickly as possible and we appreciate your understanding.

Online - Frequently Asked Questions (FAQs)

Before contacting us, we encourage shareholders to search and use the Online FAQs help page (Opens in new window)

GENERAL F&Q REUNITE YOUR ASSETS SHARES AND CERTIFICATES

 

How to get in touch

If you can't find the information you're looking for, please complete the form below and we'll get back to you:

Please enter the 7-digit ProSearch reference number shown on the correspondence you have received

By Phone to our Customer Experience Centre

We are still handling a higher number of calls. Due to limited resource our telephone lines maybe very busy, so please email us with your query using the form above. Our team will endeavour to respond to your email and answer your question(s) as quickly as possible.

Please quote your 7-digit ProSearch reference number when emailing or calling us. 

UK callers: 0371 384 2735
International callers: +44 (0)371 384 2735

Lines are open Monday to Friday 9.00am to 5.00pm; excluding UK Bank Holidays.

As well as our standard telephone service, you can contact us via Relay UK. This service allows you to contact us from a wide range of devices, which are explained on their site.

Other ways to get in touch

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ProSearch
Sutherland House
Russell Way
Crawley
West Sussex
RH10 1UH
United Kingdom