Have you received a ProSearch Verification Pack?

* this includes Equiniti Financial Services Limited when the shares are held in the Corporate Sponsored Nominees.

Why have I received this Verification Pack?

ProSearch have been appointed by the company in which you hold an investment. The company is concerned that you have not received all of the benefits due to you as a result of your investment in their company.

The reasons that the company has asked ProSearch to contact you are outlined in the Verification Pack that you have received. This can mean that you have not cashed a number of dividend payments or that you have been recorded as "gone-away" on their register of members , or as a result of a take-over or merger, you have not received the consideration paid when your shares were acquired under the terms of an offer or merger.

What do I do now?

The Verification Form is designed to make the recovery of your entitlement as easy as possible. Simply follow the instructions and read the guidance section detailed within the pack and return a completed form (along with any necessary documents) to us as early as possible.

The person named on the form is deceased - what do I do?

If you are the executor(s) or administrator(s) of the estate of the holder, you should complete the Verification Form and return this along with a Court Sealed copy of the Grant of Representation. The Verification Form should be signed by all named representatives. If a named legal representative has passed away, please enclose an original or certified copy of the Death Certificate.

If a Grant of Representation was not required, then please write to us enclosing an original or certified copy of the Death Certificate of the shareholder so that we can assess how best to proceed.

For further information on what to do, please click here.

I have changed my name - What do I do?

If you have changed your name (e.g. through marriage or deed poll), sign the Verification Form in your new name and enclose either the original document or a copy certified by a bank or solicitor confirming your new name.

Power of Attorney

If you act as Attorney to the person named, please submit a certified copy of the Power of Attorney along with the Verification Form.

Is there a charge for this service?

ProSearch charge an administration fee for tracing and reuniting you with the entitlement. The level of fee has been negotiated by the company in which you held the investment to ensure that it is reasonable and fair to you. Details of the fee to be charged are contained within the Verification Form. In some instances, an additional fee is required where the original share certificates are declared lost or missing . Once again, details of these charges are outlined within the Verification Form.

Do I have to send you payment now?

NO! – Please do not send any form of payment to ProSearch.

Any costs relating to this service are only deducted once you have returned the completed form, your instruction has been processed and the lost asset has been reunited to you.. Our administration fee will be deducted from the entitlement due to you and you will receive the balance after deduction of our fees.

How do I know that this service is genuine?

ProSearch has been successfully re-uniting investors with their entitlements since 1987 and has an excellent reputation in our field of expertise. We are appointed by the company in which you hold or held shares to offer these services, and in many circumstances a reference to our service is contained on the company’s own website. Our company details are recorded at Companies House and are available to search by any individual.

How long does it take to receive my entitlement?

In most cases, you shall receive your entitlement back within a period of between 4 and 6 weeks from the point at which your form has been validated and processed.