Coronavirus (COVID-19) and ProSearch

Changes to our Asset Reunification service and how to contact us

Following the announcement by the UK Government introducing strict new measures to tackle coronavirus, we are operating on a limited resource within our offices.

As the impact of coronavirus is being felt across the world, we are taking every possible action to ensure the welfare of our colleagues and continuity of service to our customers.

If you have recently submitted a form or written to us by post, your documents will be returned to you as quickly as possible. 

We are closely monitoring events and, as always, we remain committed to providing on-going support to all our customers, whilst also adhering to advice from the government and Public Health England and safeguarding our staff during this time.

Thank you for your understanding during this challenging period and we will update you as the situation changes.

For up to date information on COVID-19, visit


If you need to get in contact, please use the online form below and one of our technical teams who are working remotely from home will endeavour to respond to you:

Please enter the 7-digit ProSearch reference number shown on the correspondence you have received